Responsible Gaming

Version: 1.0  |  Last Updated: 30 October 2026

1. Our Commitment

At Holiganbet (holiganbet.co.uk), we believe that gambling should always be an enjoyable, freely chosen leisure activity. We are fully committed to promoting a safe, fair, and responsible gambling environment for every person who uses our platform. Our responsible gaming programme is built on three core principles: player awareness, accessible protection tools, and proactive support.

We recognise that a small number of players may develop harmful gambling habits. For that reason, we invest continuously in prevention measures, staff training, and technology that can identify signs of problem gambling early. We expect all players to be at least 18 years of age and to gamble only with money they can genuinely afford to lose. This page should be read alongside our Terms & Conditions and Privacy Policy, which together form the complete framework governing your use of Holiganbet.

2. Recognising Problem Gambling

Problem gambling is characterised by a persistent inability to control gambling behaviour despite negative consequences in a person's personal, financial, or professional life. Recognising the warning signs early is the most important step toward seeking help. Ask yourself honestly whether any of the following statements apply to you:

• Preoccupation with gambling: You spend a significant amount of time thinking about past gambling sessions, planning the next one, or working out how to obtain funds for gambling.
• Chasing losses: You return to gambling after losing money with the intention of winning it back, often wagering larger amounts than originally intended.
• Loss of control: You have made repeated, unsuccessful attempts to cut back, control, or stop gambling altogether.
• Neglecting responsibilities: Gambling has caused you to miss work, neglect family commitments, or fail to meet financial obligations such as bills or rent.
• Borrowing to gamble: You have borrowed money from friends, family, or financial institutions specifically to fund gambling activity, or have sold personal possessions for the same purpose.
• Emotional dependency: You gamble to escape feelings of anxiety, depression, stress, or loneliness, or you feel irritable and restless when you try to reduce your gambling.
• Lying about gambling: You have concealed the extent of your gambling from family members, friends, or a therapist, or felt compelled to be secretive about your activity on our platform.
• Escalating stakes: You find that you need to gamble with progressively larger amounts of money in order to achieve the same level of excitement or satisfaction.
• Financial consequences: Gambling has led to significant financial difficulties, including debt, inability to cover everyday expenses, or the use of money set aside for essential purposes.
• Relationship harm: Your gambling has damaged or endangered an important relationship, your employment, or your educational or career progress.

If you recognise two or more of the above indicators in your own behaviour, we strongly encourage you to use the protection tools described in Section 3 and to contact one of the support organisations listed in Section 6. Taking action early significantly improves outcomes. You do not need to reach a crisis point before seeking help.

3. Player Protection Tools

Holiganbet provides a comprehensive suite of responsible gambling tools that are available to all registered players free of charge. These tools are designed to give you meaningful control over your gambling activity. You can access all tools at any time via the Responsible Gaming section of your account settings. Changes to limits take effect immediately unless otherwise specified below.

3.1. Deposit Limits

You may set a daily, weekly, or monthly deposit limit to cap the maximum amount of funds you can add to your account within each respective period. Once a deposit limit is set, it applies immediately. If you wish to increase a deposit limit, a mandatory 24-hour cooling-off period applies before the higher limit becomes active. If you choose to decrease your limit, the reduction takes effect immediately. This asymmetry is intentional and designed to protect you in moments of impulsive decision-making.

3.2. Wagering and Loss Limits

In addition to deposit controls, you may set wagering limits (restricting the total amount staked) and loss limits (capping the amount you can lose) on a daily, weekly, or monthly basis. These limits interact with your deposit limit to provide layered financial protection. Reductions take immediate effect; increases require a 24-hour waiting period.

3.3. Session Time Limits and Reality Checks

You can set a maximum session duration after which you will be automatically logged out of the platform. Additionally, you may activate reality check notifications — pop-up alerts that appear at intervals you define (e.g. every 30, 60, or 90 minutes) to inform you of the time spent and net outcome of your current session. These reminders help maintain perspective and encourage considered decisions about continuing play.

3.4. Cooling-Off Period

A cooling-off period allows you to temporarily suspend your account for a defined period: 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you will be unable to log in, place bets, or make deposits. The restriction cannot be lifted before the chosen period expires. This tool is appropriate when you feel you need a short break without committing to a longer exclusion.

3.5. Self-Exclusion

If you feel that your gambling is out of control and a short break is insufficient, you may request a self-exclusion for a minimum period of 6 months, with options extending to 1 year, 2 years, 5 years, or indefinitely. During self-exclusion, your account will be closed, all marketing communications will cease immediately, and you will not be permitted to open a new account. To request self-exclusion, contact our support team at support@holiganbet.co.uk or use the self-exclusion option in your account settings.

We also strongly recommend registering with GAMSTOP (www.gamstop.co.uk), the UK's national online self-exclusion scheme, which enables you to self-exclude from all participating online gambling operators simultaneously. GAMSTOP is free to use and provides an additional layer of protection beyond our own platform controls.

3.6. Account Closure

If you wish to permanently close your account for any reason, including responsible gambling concerns, you may do so by contacting our support team. Account closure requests submitted on responsible gambling grounds are processed as a priority. Any remaining balance will be refunded to your verified payment method following successful identity verification.

4. Tips for Responsible Gambling

The following practical guidelines can help you maintain a healthy relationship with gambling and ensure it remains a form of entertainment rather than a source of harm:

• Set a budget before you play and treat it as an entertainment expense — never as a means of generating income or recovering financial losses.
• Gamble only with money you can afford to lose. Do not use funds intended for rent, bills, food, or other essential living costs.
• Take regular breaks. Prolonged gambling sessions impair judgement. Use our session time limits and reality check tools to support this habit.
• Do not gamble under the influence of alcohol, drugs, or when you are emotionally distressed, as impaired judgement leads to poor decision-making and increased risk-taking.
• Understand that outcomes are random. No strategy, betting system, or pattern of play can guarantee a win or overcome the mathematical house advantage.
• Never chase losses. The impulse to recoup losses by placing further bets is one of the most common escalators of problem gambling behaviour.
• Balance gambling with other leisure activities. If gambling is the primary way you relax or socialise, it may be worth reflecting on whether it has become disproportionately significant in your life.
• Monitor your spending regularly. Review your transaction history in the account section and compare actual spending against any limits you have set.

5. Protection of Minors

Holiganbet operates exclusively for adults. You must be 18 years of age or older to register an account and participate in any gambling activity on our platform. We conduct identity verification checks on all accounts to confirm age and identity, and we reserve the right to request supporting documentation at any point. Any account found to be held by a person under the age of 18 will be suspended immediately and all funds returned in accordance with applicable rules.

If you share a device or computer with minors, we urge you to take additional precautions to prevent them from accessing gambling content:

• Always log out of your Holiganbet account when you are not actively using it, and never share your login credentials with anyone else.
• Use parental control and content filtering software such as Gamban (gamban.com), Net Nanny, or Betfilter to block access to gambling websites on shared devices.
• Store any payment cards and financial information securely so that they cannot be accessed by young people in the household.
• Speak openly with children and young people about the risks of gambling and the reasons why it is restricted to adults only.

6. Support Resources

If you are concerned about your own gambling, or that of someone close to you, a wide range of free, confidential support services is available in the United Kingdom. We encourage all players to reach out without hesitation — seeking help is a sign of strength, not weakness. The organisations listed below provide professional, non-judgemental assistance to anyone affected by problem gambling.

7. Contact Us

If you have any questions or concerns relating to responsible gambling, wish to activate any of the protection tools described in this page, or require assistance of any kind, please do not hesitate to contact our dedicated support team. We are committed to responding to all responsible gaming enquiries promptly and with the utmost care.

• General & Responsible Gaming Support: support@holiganbet.co.uk
• Privacy & Data Protection Enquiries: privacy@holiganbet.co.uk
• Website: holiganbet.co.uk

When contacting us about responsible gaming matters — including self-exclusion requests, limit adjustments, or account closures — please include your registered email address and a brief description of your request. Our team will acknowledge your message and confirm the action taken. For self-exclusion requests, we aim to process and confirm implementation within 24 hours of receipt.

This Responsible Gaming page should be read in conjunction with our Terms & Conditions and Privacy Policy. In the event of any conflict between this page and those documents, the Terms & Conditions shall prevail. Holiganbet reserves the right to update this page at any time. Any material changes will be communicated to registered players via email and will take effect from the date of publication on this page. Your continued use of the platform after such updates constitutes your acceptance of the revised content.